![]() Then we see they built a new multi million dollar HQ in ********** *****. I am out thousands for the warranty and thousands for repairs that per their contract should be covered. Looking at other complaints across the internet would have stopped me from purchasing this had I seen them up front. Why are they selling this warranty in a state with a lot of salt/snow? IF they plan to cover NO claims for any rust then they should NOT be selling this warranty in the Midwest. There is NOTHING in the contract which I have had the mechanic and an attorney review that states anything of that nature. The last two claims have been denied due to rust. ![]() I am told by the dealership selling the warranty that it's exclusionary so you would be hard pressed to find anything it doesn't cover. I signed a contract (that I should not have) and spent thousands to get a warranty for my son's 10 year old vehicle as I was concerned about him potentially being stranded away at college. When I asked them to prove that there have been no calls they told me to get an attorney as they "can't do that". Smart Autocare states they have no calls from his shop. We have been paying for a rental vehicle for FOUR months! The mechanic has shown me the phone records of his calls and being left on hold (ignore) for hours. Our mechanic has been trying to work with Smart Autocare for months (since April). See all additional business information At-a-glance ![]() The BBB Business Profile for National Security Exchange LLC dba Auto Care can be found here. The BBB Business Profile for Independent Dealer Group Inc can be found here. The BBB Business Profile for Dealer Motor Service Inc can be found here. ![]() The BBB Business Profile for Accelerated Service Enterprise LLC can be found here. According to TX Secretary of State records, NJ Secretary of State records, the New Jersey BBB files and the NCTX files, Peter Masi and Kurtis Orcutt are principals of Accelerated Service Enterprise LLC, Dealer Motor Service Inc, Independent Dealer Group Inc and Ownershield Inc and National Security Exchange LLC dba Auto Care. ![]()
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